Refund policy

Refund Policy

Last Updated: 13/07/2026

We want you to be happy with your purchase.

Returns

You may request a return within [30] days of receiving your order.

To be eligible for a return:

• Item must be unused and in original condition.
• Item must be in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Sale items (unless faulty)
• Personalized or custom products
• Intimate or hygiene products

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within [7] days with photos of the issue.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original payment method within [5-10] business days.

Customers are responsible for return shipping costs unless the item was damaged or incorrect.